Privacy Policy

Who we are

coleswhalen.com is the website of Coles Whalen, a speaker, singer, and changemaker. This policy explains what information the site collects, how we use it, and the choices you have. In this policy, “we” and “us” mean Coles Whalen and the people who help run this site on her behalf. You can reach us at coles@coleswhalen.com.

What information we collect

Information you provide

  • Contact form: your name, email address, phone number, company, and the message you write.
  • Coaching application: your name, email address, and your answers to the application questions, such as what brings you to coaching, what you would like to change, and the kind of support you want. These answers can be personal, so please share only what you are comfortable sharing.
  • Free meditation and newsletter sign-up: your email address, collected by Substack.
  • Emails and messages: anything you send us directly, such as a booking inquiry.
  • Merchandise orders: placed on a separate store, which collects what you enter at checkout.

Please do not send passwords, payment card numbers, or government ID numbers through any form on this site.

Information collected automatically

When you visit, our web host receives basic technical data, including your IP address, browser and device type, the pages you request, and the date and time. Every website receives this data to deliver its pages to you. 

How we use your information

We use the information we collect to:

  • Answer your messages and booking inquiries.
  • Review coaching applications and follow up about coaching, if you agreed to be contacted.
  • Send the free meditation and newsletter you signed up for.
  • Keep the site working and secure, including blocking spam.
  • Meet our legal obligations.

Third-party services we use

We use the services below to run this site. We do not sell your personal information, and we share it only with these services or when the law requires it.

Substack — Runs the sign-up box on our Coaching page and sends the welcome and newsletter emails. Substack receives your email address. Its policy is at substack.com/privacy.

Gmail — Delivers messages from the contact and coaching application forms to Coles’s inbox, so Google handles everything you type into those forms. Its policy is at policies.google.com/privacy.

YouTube — Plays the videos embedded on the Media, Music, and speaker pages. YouTube may receive your IP address and viewing activity, and it may set cookies. Its policy is at policies.google.com/privacy.

Google Fonts — Loads the fonts used on every page from Google’s servers, so Google receives your IP address when a page loads. Its policy is at policies.google.com/privacy.

Google Drive — Hosts downloads such as the speaker kit and one-sheet. Google may receive your IP address and download activity. Its policy is at policies.google.com/privacy.

OrderMyGear — Runs the merch store at coleswhalen.itemorder.com, where you enter your name, shipping address, and payment details. Its policy is at ordermygear.com/privacy.

Web host — Delivers this site, stores its files, and receives the technical data described above. [Add the host’s name and policy link.]

Cookies

This site uses cookies, which are small files stored in your browser. Essential cookies keep the site working and are always on, while a banner lets you accept, reject, or customize the rest. Content from other companies, such as YouTube videos and the Substack sign-up box, can set their own cookies when it loads. You can also block or delete cookies in your browser settings, although some videos or forms may stop working.

 

Data retention

We keep contact messages and coaching applications for [12 months] after we last write back to you, or for as long as we work together. Newsletter subscribers stay on the list until they unsubscribe, and you can ask us to delete your information at any time.

Your rights

Depending on where you live, including California, other U.S. states, the European Union, and the United Kingdom, you may have rights over your personal information. These may include the right to:

  • Ask what information we hold about you.
  • Ask us to correct information that is wrong.
  • Ask us to delete your information.
  • Opt out of emails and of the sale or sharing of your information. We do not sell or share it for advertising.

To use any of these rights, email coles@coleswhalen.com with your request. We will respond within [30 days].

Children’s privacy

This site is not meant for children under 13, and we do not knowingly collect their information. Coaching is for adults [18 and over]. If you believe a child has sent us information, please email us and we will delete it promptly.

This site links to other websites, including Coles’s pages on facebook.com, instagram.com, tiktok.com, and spotify.com. We do not control these sites and are not responsible for their privacy practices. Once you leave this site, that company’s own policy applies.

Changes to this policy

We may update this policy from time to time. When we do, we will change the date at the top of this page. Significant changes, such as adding an analytics tool, will appear here before they take effect.

Questions?

If you have questions about this policy or about your information, email coles@coleswhalen.com.

© 2026 Coles Whalen ·  coleswhalen.com